Privacy Policy

Effective Date: January 1, 2025

At Trimology, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase Trimology products. By using our website, you consent to the practices described in this policy.


Information We Collect

When you visit our website or order Trimology, we may collect the following types of information:

Personal Information

When you place an order for Trimology, we collect your name, email address, shipping address, billing address, phone number, and payment information. This information is necessary to process and fulfill your order.

Account Information

If you create an account on our website, we store your login credentials and order history to provide a personalized shopping experience.

Technical Information

We automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, operating system, and browsing behavior. This helps us improve our website functionality and user experience.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information collected to:

  • Process and fulfill your Trimology orders
  • Communicate with you about your order status, shipping updates, and delivery
  • Respond to customer service inquiries and support requests
  • Send promotional emails about Trimology products, special offers, and discounts (you can opt out anytime)
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure transaction security
  • Comply with legal obligations and enforce our Terms of Use

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with:

Payment Processors

We work with trusted payment partners (such as Stripe, PayPal, or other secure payment gateways) to process Trimology transactions safely. These partners have access to your payment information only to complete transactions.

Shipping Carriers

We share your shipping address and contact information with delivery services (such as FedEx, UPS, or USPS) to deliver your Trimology orders.

Service Providers

We may share information with third-party service providers who assist with website hosting, email marketing, customer support, and analytics. These providers are bound by confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All Trimology transactions are processed through secure, encrypted connections (SSL technology). However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of promotional emails by clicking "unsubscribe" in any marketing email
  • Disable cookies through your browser settings (note: this may affect website functionality)
  • Request a copy of the data we hold about you

To exercise these rights regarding your Trimology account or information, contact us at support@trimologyweight.com.

Third-Party Links

Our website may contain links to third-party websites. Trimology is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Important Notice

Trimology products and our website are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and purchase of Trimology after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Email: support@trimologyweight.com

Customer Support: Available Monday - Saturday

Thank you for trusting Trimology with your personal information. We are dedicated to maintaining your privacy and providing a secure shopping experience.

Opting Out

You have the right to opt out of marketing communications at any time. Your privacy choices will be respected immediately. Click the unsubscribe link at the bottom of any email to stop receiving promotional messages from Trimology.

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